This industry has been traditionally underserviced. Quality issues, long waits for quotes and callbacks are now normal for customers. We understand that you deserve a better experience - so we deliver.
Simple bookings and payments. Prompt communication. Quick turnaround. Craftsmanship. These are just some of the ways that we deliver a great client experience.
A long history of working in the flooring industry as store owners, estimators, installers, and project consultants taught us everything. We have helped our clients deal with 100's of warranty claims, bad installations, defective products, floods, etc. You name it, we've seen it.
Established 2011 in Ontario, Canada, our company has partnered with local businesses, provided employment & training, and saved Canadians money on their floors. From Day 1.
Consulting sounds pompous, but it simply means we will steer you away from making bad choices and spending too much money on your project.
Compare PackagesBenefits our clients enjoy:
Often flooring store staff are not technically experienced. When you sit down for the first time with a flooring store, you are often meeting with a designer - not an installer. So if your home conditions don't suit the product, you may have an issue on your hands - in these cases, the warranty rarely helps.
We guide you to the right product, the right people, and let you know what you need to be shopping for.
Every flooring store and flooring company will bill you numerous extras depending on your home condition. Very few are transparent about it - it get's lumped into 1 bottom line. No, there is not a simple square footage price for your home. Every detail matters.
Our clients are prepared for the additional charges when pricing their projects with stores and often even do some things themselves (such as moving furniture) to save money.
We once had a client who's hardwood finish failed after a year. The manufacturer, after inspecting the floor, noticed acidic flooring cleaner in the cupboard. They walked away from the whole warranty due to "incorrect cleaner" being used.
It would be nice if we can say this is the only case like this. Sadly, most manufacturers will use any excuse to not fulfill your flooring warranty. Lucky for you, we know all the excuses.
Our partnerships and business relationship with our clients gives us the ability to facilitate some discounts. We have partnerships with a few local flooring stores, and the largest Canadian online retailer of flooring. This enables us to get you discounts on your flooring purchase when available.
Doing the job yourself?
Get in-person DIY advice on how to prep your floors, measure your space, and install the flooring for a lasting installation.
We can connect you with trustworthy suppliers, designers, and even installers to set you up for success and peace of mind.